Smile Direct Club vs. Byte⁠ – Which Comes Out on Top?

Byte and Smile Direct Club make straightening teeth from the comfort of your home convenient. They offer comparable results at a more affordable price than Invisalign and traditional braces, which can cost thousands of dollars.

We recommend Byte’s clear aligners because the overall value allows it to compete with Smile Direct Club, an older company. Byte offers a lifetime guarantee, a convenient and pain-free consultation process, and incorporates several additional products at a single affordable price. 

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Factors to Consider for Byte vs. Smile Direct Club

When it comes to Byte vs. Smile Direct Club, it often boils down to how each company structures its program and how those align with your goals. These are the essential factors to consider:

  • Cost
  • Treatment time 
  • Customer service
  • Proven results
  • Knowledge base

Byte and Smile Direct Club offer similar products at practically the same price. That makes it difficult to distinguish between them. To simplify it, you can evaluate these brands based on the factors above to find which best suits you.

Cost 

The cost of teeth aligners agrees with more budgets than braces or Invisalign treatment. However, it’s still a sizable investment.

Braces may cost you up to $10,000, but the price tag for teeth aligners is at most $3,000. Byte and Smile Direct Club offer a comprehensive treatment plan for under $2,500.

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Treatment Length

Customers are often concerned about the time it takes to complete treatment. Byte’s treatment time takes an average of 3 to 6 months, while Smile Direct Club’s takes 4 to 6 months.

Remember that individual results vary depending on the severity of your malocclusion. Regardless, treatment plans for braces can last over 12 months, while most teeth aligners achieve a straighter smile in less time.

Customer Service

Customer service can make or break any company. People look for a teeth aligner company that provides transparent pricing, a generous refund policy, and a quick response to customers’ issues.

Byte is known for its excellent customer service, while Smile Direct Club has received criticism from customers. However, Smile Direct Club has been improving its service since.

Knowledge Base

Resources and education surrounding the alignment process can demonstrate a teeth alignment company’s commitment to its customers. Whether it’s knowledgeable staff, in-depth treatment guides, or pamphlets for aftercare, the best teeth aligner businesses care for their customers even after treatment ends.

Proven Results

Reputation can also play a large part in where you spend your money. Smile Direct Club has an established name and customer base with demonstrated results. As a newcomer, Byte continues to build a customer base, though it’s still lacking. 

However, reputation can also include how the company handles customer service inquiries. Byte’s representatives tend to be more active though Smile Direct Club’s are reportedly more knowledgeable.

What does Byte Offer?

Byte offers a comprehensive and personalized treatment plan that competes with Smile Direct Club at an affordable cost. Their treatment comes with an after-care retainer and BrightByte, Byte’s teeth-whitening product that freshens your breath.

Byte’s clear teeth aligners for all-day wear come at an affordable rate of just under $2,000. You can also purchase night aligners for $2,399, although these will take longer to adjust your smile.

Byte also offers two payment plans as follows:

  • All-day wear aligners: $249 upfront and $70 per month for 36 months
  • Nighttime aligners: $299 upfront and $84 per month for 36 months

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HyperByte

The key to Byte’s fast alignment results is the free HyperByte device in every plan. HyperByte emits high-frequency vibrations and contributes to straighter teeth with only 5 minutes of use per day.

Most Byte treatments last anywhere from 3 to 4 months if you wear the all-day aligners. The treatment time for nighttime aligners extends to 5 to 6 months.

How to Start Byte Treatment

Signing up for a Byte treatment plan is easy, as you can do everything online. Manufacturing and shipping take about 4 to 6 weeks. You can also check in with the My Byte app for Apple and Android devices. 

Byte’s clear aligners are made from polymer film that is: 

  • BPA-free
  • Medical-grade
  • Tear-resistant

Byte tends to focus mainly on the front teeth throughout the entire treatment process. Many customers didn’t have an issue with the tray-like upper contour of the aligners, but some found it uncomfortable and noticeable during use. 

If you have any issues, you can contact customer service. Byte offers a lifetime guarantee on all plans.

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What does Smile Direct Club Offer?

Smile Direct Club ranks one of the most popular at-home teeth alignment companies. Services cost:

  • $2,050 for either all-day or nighttime aligners
  • $250 upfront and $89 monthly for 26 months if you finance 
  • $99 extra for the after-care aligner

However, Smile Direct Club will refund your $59 impression kit investment if you’re deemed ineligible for aligners. This guarantee can help several skeptical customers take the plunge. 

Customers can book an in-office appointment at a nearby SmileShop if available. They can also order an impression kit online if there aren’t any SmileShops in their area.

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Smile Direct Club’s Treatment Plans

Smile Direct Club’s aligners are made from BPA-free plastic and correct both front and back teeth. Customers can choose from two aligner treatment plans: 

  • Wear all-day aligners for 22 hours daily for an average treatment time of 4 to 6 months
  • Wear Nighttime aligners for 10 hours per night for 10 months

Once you’ve paid, you’ll receive your Smile Direct Club at-home aligners within 4 to 5 weeks. If you have any issues, you must notify the company within 30 days of treatment.

Remote monitoring ensures your results are congruent with the treatment plan. Your final set of aligners also doubles as your retainer, at least for the first few months.

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Byte vs. Smile Direct Club⁠—A Side-by-Side Comparison

The table below compares Byte to Smile Direct Club across several factors. Consider these as you shop for at-home aligners. 

Table

 

User Reviews and Feedback for Byte vs. Smile Direct Club

Byte and Smile Direct Club offer similar products at comparable costs for fully remote treatment of malocclusion. Customer experiences vary based mainly on the support they receive from each company respectively.

Byte User Reviews

Byte aligners have helped thousands of customers achieve their best smile. It’s easy to get started by ordering the impression kit online, and the Byte impression kit makes it easy to mold your aligners. Many customers praised Byte’s fast delivery and supportive customer service. 

Comfort and Fit

Customers found the aligners comfortable and effective and appreciated the guidance they received throughout their treatments. Many were delightfully surprised that Byte included the HyperByte and Whitening Foam products in the cost of treatment. 

Customer Service

While most Byte aligners reviews were positive, some customers experienced issues with contacting customer service. Some customers received inaccurate molds and found it challenging to resolve the issue, especially since Byte doesn’t offer refunds at all. 

Treatment Time 

For some customers, the Byte treatment process varied significantly from what the company advertised. However, it’s important to note that Byte’s advertised treatment time will still depend on individual cases.

Byte aligners can be expensive for some customers, who may experience a longer treatment time than anticipated. Byte also received mixed reviews on its aligner’s fitment, comfort, and effectiveness.

Smile Direct Club User Reviews

Smile Direct Club has been around longer than Byte but still receives its fair share of positive and negative feedback. Positive Smile Direct Club reviews include:

  • Easy and painless to take 3D scans
  • Convenient and easy-to-use impression kits
  • Option to schedule SmileShop appointments but not required
  • Transparent price point
  • Affordable pricing 
  • Complementary items lent value 
  • Cost of the impression kit refunded if deemed not a candidate 
  • Clear explanations of treatment
  • Welcoming and knowledgeable staff

Several customers hit a few speed bumps along the way with Smile Direct Club:

  • Customer service lacked professionalism and adequate response times
  • Too many upsells during treatment
  • Not enough time or opportunity to ask questions
  • Difficulties in setting up appointments
  • Lengthy process for acquiring refunds
  • Long wait times
  • Varying results in treatment’s effectiveness 

Making the Decision: Is Byte or Smile Direct Club the Better Choice?

Many customers choose Byte because it offers a more comprehensive package for at-home aligner treatment. The $1,999 price tag includes:

  • Aligners
  • HyperByte device
  • Whitening treatment
  • After-care retainers

Byte also supports its products with a lifetime guarantee and quality customer service.

In contrast, Smile Direct Club has an established reputation regarding the effectiveness of its aligners. They charge an extra $99 for the after-care retainer, but some people find the costs close enough to be useless as a comparison point.

Smile Direct Club will refund you the $59 spent on the impression kit if you’re not deemed a potential candidate for aligners. Deciding between Byte and Smile Direct Club depends mainly on personal preference.

Customers choose clear aligner treatments based on which one best fits their needs. This is especially true of two teeth aligner companies that rank neck-and-neck with one another. 

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FAQs about Byte and Smile Direct Club Aligners

How much do Byte aligners cost compared to Smile Direct Club?

The difference in price between Byte and Smile Direct Club aligners is negligible, though Smile Direct Club does charge $99 more for an after-care retainer. Byte includes this cost in the final price, slightly below Smile Direct Club. 

How do you know if you’re a candidate for clear aligners? 

You can determine if you’re a candidate for clear aligners by taking quizzes on Byte and Smile Direct Club’s websites. Severe malocclusions will require more aggressive measures. Smile Direct Club refunds your impression kit fee if you’re found not to be a candidate for all-day or nighttime aligners. 

What does an impression kit include? 

The differences between Byte vs. Smile Direct Club impression kits are negligible. Byte treatment plans require you to create your impressions, whereas Smile Direct Club’s aligner treatment allows you to visit a SmileShop to take a 3D scan instead. You can also order an impression kit if you can’t visit a SmileShop. 

Are aligners worth it? 

Many people find that aligners are worth it, especially if they want to align their teeth for less money and in less time than traditional braces or Invisalign. All-day and nighttime aligners gradually move your teeth into a more desirable position while impacting your life less. 

Can I eat or drink with clear aligners?

You typically cannot eat or drink with aligners in place. Most companies recommend that you remove the aligners unless you’re drinking water. Failure to remove your aligner could stain it or trap food within it. 

Summary

At-home aligner treatment is affordable for obtaining your ideal smile without a dental professional or traditional orthodontic treatment. Clear teeth aligners also have less of an impact on your daily life and can be worn discreetly at night.

Smile Direct Club and Byte offer clear aligners at nearly half the cost of Invisalign or traditional braces and a fraction of the time commitment. Our research shows that Byte successfully challenges the incumbent Smile Direct Club by offering more agreeable terms.

Though it’s a close race, Byte edges ahead with more affordable pricing, a shorter treatment time, and a lifetime guarantee. Both companies face challenges regarding customer service interactions, but more customers tend to be happier with Byte’s level of service. 

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