2012 Five Star Professional




Five Star Professional conducts research to help consumers with the important decision of selecting a service professional. The Five Star award is presented to service professionals, such as wealth managers and real estate agents, in more than 45 markets in the U.S., and now in Canada. The Five Star award goes to service professionals who provide quality services to clients.

Five Star Professional:
• Conducts comprehensive research
• Recognizes service professionals
• Works with media partners, including leading city/regional magazines
• Helps award winners gain recognition

We make the market-specific research results available in city/regional magazines and on fivestarprofessional.com.
Five Star Professional also provides award winners with the opportunity to expand their presence in the magazine and celebrate their award with customized marketing tools.
 


 

Five Star Real Estate Agents scored highest in overall satisfaction

The Five Star Real Estate Agent Program is designed to identify and showcase real estate agents in a local market who score highest in overall satisfaction.

As part of an in-depth research process real estate agents are evaluated by their customers and real estate industry professionals based on customer service, integrity, market knowledge, communication and negotiation skills, closing preparation, helping you find the right home, marketing the home being sold, and overall satisfaction.

10,000 to 50,000 recent homebuyers (all area residents who purchased a home over $100,000 - $200,000 within a 12-36 month period depending on the market size), readers of the area magazine, and 250 mortgage and title companies are asked to name and evaluate real estate agents with whom they have had direct/personal experience with. Recent homebuyers and subscribers can evaluate up to two agents, while mortgage and title companies can evaluate up to three agents. Both positive and negative responses regarding each agent are accepted. In addition to the survey results, other criteria such as acceptable disciplinary action and review by a panel of local industry experts are incorporated into the overall evaluation process.

The final list of Five Star Real Estate Agents includes the real estate agents, of those evaluated, in the local market that scored highest in overall satisfaction. This list represents less than 7% of the real estate agents in the local market.

Click here to see the 2012 Real Estate Agent winnners
 


 

Five Star Home/Auto Insurance Professionals
scored highest in overall satisfaction

The Five Star Home/Auto Insurance Professionals Program is designed to identify and showcase home/auto insurance professionals in a local market that score highest in overall satisfaction.

As part of an in-depth research process, home/auto insurance professionals are evaluated by their customers and industry professionals based on overall satisfaction and whether one would highly recommend them to a friend.

Area residents, readers of the area magazine and industry professionals are asked to name and evaluate home/auto insurance professionals whom they know through personal experience. Both positive and negative responses regarding each professional are accepted. In addition to the survey results, other evaluation criteria such as acceptable disciplinary action and evaluation results by a panel of local industry experts are incorporated into the overall evaluation process.

The final list of Five Star Home/Auto Insurance Professionals includes the home/auto insurance professionals, of those evaluated, in the local market that scored highest in overall satisfaction. This list represents less than 7% of the home/auto insurance professionals in the local market.

Click here to see the 2012 Home/Auto Insurance Professional winners
 


 

Five Star Mortgage Professionals scored highest in overall satisfaction

The Five Star Mortgage Professional Program is designed to identify and showcase mortgage professionals in a local market that score highest in overall satisfaction.

As part of an in-depth research process, mortgage professionals are evaluated by their customers and mortgage industry professionals based on overall satisfaction and whether one would highly recommend them to a friend.

10,000 to 50,000 recent homebuyers (all area residents who purchased a home over $100,000 - $200,000 within a 12-36 month period depending on the market size), readers of the area magazine, 500-1000 real estate agents and 250 mortgage and title companies (depending on market size) are asked to name and evaluate mortgage professionals whom they know through personal experience. Both positive and negative responses regarding each professional are accepted. In addition to the survey results, other evaluation criteria such as acceptable disciplinary action and evaluation results, by a panel of local industry experts are incorporated into the overall evaluation process.

The final list of Five Star Mortgage Professionals includes the mortgage professionals, of those evaluated, in the local market that scored highest in overall satisfaction; representing less than 7% of the mortgage professionals in the local market.

Click here to see the 2012 Mortgage Professional winners

 


 

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